Terms of Service and Conditions

This Agreement (the “Agreement”) is entered into between the user ('you') and Melanie Dunn and Happy Hearts and Paws LLC (collectively, "we" or "us").

By visiting or shopping at MelanieDunn-Intuitive.com ("Site"), scheduling an appointment, purchasing a product or service, or otherwise engaging with this Site, business, Melanie Dunn, or Happy Hearts and Paws LLC in any way, you acknowledge that you have read, understood, and agree to this Agreement. Please read them carefully.

1. Purpose and Scope

This Agreement establishes the legally binding terms for your use of our Site, products, consultations, services, and any associated offerings, and supersedes any prior or contemporaneous communications or representations.

You acknowledge and agree that all services, products, readings, and consultations provided by Melanie Dunn and Happy Hearts and Paws LLC are for entertainment and spiritual purposes only, and do not constitute professional advice of any kind. You assume full responsibility and liability for any actions or decisions made as a result of using our services, products, readings, or consultations. You release Melanie Dunn, Happy Hearts and Paws LLC, and related parties from any and all liability, claims, or damages arising from your use or reliance on the services, products, readings, or consultations.

2. Disclaimer of Warranties and Limitation of Liability

This Site and any consultations are provided by Happy Hearts and Paws LLC and Melanie Dunn on an "as is" and "as available" basis. We make no representations, guarantees or warranties of any kind, expressed or implied, as to the operation of this site, the information, content, materials, services or products included on this site, or provided during consultations.

Your use of this Site is at your sole risk. The services provided by Happy Hearts and Paws LLC and Melanie Dunn are on an "as is" basis. Your sole and exclusive remedy for any dissatisfaction shall be to stop using this Site and/or services.

We make no representations or warranties regarding the accuracy, completeness, or reliability of any information, software, products, or other materials on or accessible through third-party websites linked from this site.

TO THE FULLEST EXTENT PERMITTED BY LAW, HAPPY HEARTS AND PAWS LLC, MELANIE DUNN, AND THEIR RESPECTIVE OWNERS, EMPLOYEES, AGENTS, AFFILIATES, PARTNERS, AND OTHER RELATED PARTIES DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES ABOUT THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF ANY INFORMATION OR SERVICES. WE DO NOT WARRANT THIS SITE, ITS SERVERS, OR EMAILS TO BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

TO THE FULLEST EXTENT PERMITTED BY LAW, HAPPY HEARTS AND PAWS LLC, MELANIE DUNN, AND THEIR RESPECTIVE OWNERS, EMPLOYEES, AGENTS, AFFILIATES, PARTNERS, AND OTHER RELATED PARTIES SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, EXEMPLARY, OR ANY OTHER DAMAGES, ARISING OUT OF OR RELATING TO THE USE OF THIS SITE OR ANY CONSULTATIONS, SERVICES, OR PRODUCTS PROVIDED BY HAPPY HEARTS AND PAWS LLC OR MELANIE DUNN, EVEN IN CASES OF NEGLIGENCE OR GROSS NEGLIGENCE BY HAPPY HEARTS AND PAWS LLC, MELANIE DUNN, OR ANY OF THEIR RESPECTIVE RELATED PARTIES.

Melanie Dunn and Happy Hearts and Paws LLC's maximum aggregate liability to you arising out of or relating to this Agreement, the website, services, or products, for any and all claims, shall be limited to the total amount actually paid by you to Melanie Dunn or Happy Hearts and Paws LLC for the specific service or product giving rise to the alleged liability, up to a maximum of $100.

You agree to seek any necessary medical, health, veterinary, financial or legal advice from licensed professionals prior to and after using our services. You agree not to disregard profressional advice or delay seeking professional advice because of information provided through our services, products, readings, or consultations.

Results from services, products, readings and consultations depend on your own interpretation and are not guaranteed. Melanie Dunn and Happy Hearts and Paws LLC make no warranties about results.

3. Governing Law and Disputes

Any dispute, claim, or controversy arising out of or relating to this Agreement, the website, services, or products provided by Happy Hearts and Paws LLC or Melanie Dunn shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Seattle, Washington, and the award rendered by the arbitrator(s) shall be final and binding on the parties.

You agree to waive your right to a jury trial or to participate in a class action lawsuit.

Any claim or cause of action you may have arising out of or relating to this Agreement, the Site, services, or products must be filed within 90 days after the claim or cause of action arose or be forever barred.

4. Intellectual Property and Copyright

All content included on this site, such as text, graphics, logos, button icons, images, videos, audio clips, and data compilations is the property of Happy Hearts and Paws LLC and Melanie Dunn or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this Site is the exclusive property of Happy Hearts and Paws LLC and Melanie Dunn and protected by U.S. and international copyright laws. All software used on this Site is the property of Happy Hearts and Paws LLC and Melanie Dunn or its software suppliers. Unauthorized use of any materials on this Site may violate copyright laws, trademark laws, privacy laws, communications regulations and statutes.

5. Indemnification

You agree to indemnify, defend, and hold harmless Happy Hearts and Paws LLC, Melanie Dunn, and their respective parties against any claims or damages arising from your use of the Site, services, or products.

You agree to fully indemnify, defend, and hold harmless Happy Hearts and Paws LLC, Melanie Dunn, and their respective owners, employees, agents, affiliates, partners, and other related parties from and against any and all claims, damages, liabilities, losses, costs and expenses (including attorneys’ fees) arising out of or relating to your use of the Site, services and products, your breach of this Agreement, or your violation of any law or rights of a third party. This indemnification applies to any negligent acts, intentional acts, or omissions by you or your agents.

6. Privacy Policy

This privacy policy tells you how Happy Hearts and Paws LLC and Melanie Dunn use personal information collected at this Site. Please read this privacy policy before using this Site or submitting any personal information. By using this Site, you are accepting the practices described in this privacy policy.

These practices may be changed at any time without notice, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit this Site to make sure that you understand how any personal information you provide will be used by Happy Hearts and Paws LLC and Melanie Dunn.

Note, the privacy practices set forth in this privacy policy are for this Site only operated by Happy Hearts and Paws LLC and Melanie Dunn. If you link to other websites, please review the privacy policies posted at those sites.

We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request from Happy Hearts and Paws LLC and Melanie Dunn. The information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example, to add you to one of our mailing lists.

Cookie and tracking technology may be used by Happy Hearts and Paws LLC and Melanie Dunn, depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to this Site, and understanding how visitors use this Site. Cookies can also help customize this Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties by Happy Hearts and Paws LLC and Melanie Dunn.

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes by Happy Hearts and Paws LLC or Melanie Dunn.

Your personally identifiable information is kept secure by Happy Hearts and Paws LLC and Melanie Dunn. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this Site allow you to opt out of further mailings. If you have any questions, concerns, or comments about our privacy policy, please contact Happy Hearts and Paws LLC and Melanie Dunn. We reserve the right to make changes to this policy at any time without notice. Any changes to this policy will be posted.

7. Cancellation, Refund, and Payment Policies

  • Scheduling: Upon scheduling, full payment will be charged for your session, appointment, product, or service.

  • Changes: To reschedule, provide at least 48 hours' notice before your appointment by calling (425) 243-2432 or emailing info@melaniedunn-intuitive.com. You may rebook within three months of the original date, with a maximum of two reschedulings per appointment.

  • Cancellations: For a full refund (minus a 20% cancellation fee), provide at least 48 hours' notice before your appointment. No refunds will be given for cancellations with less than 48 hours' notice.

  • Missed appointments: No refunds are provided for missed appointments. We reserve the right to refuse bookings from repeat offenders.

  • Payments: We accept major credit cards and electronic payments only.

8. Not Professional Advice

Melanie Dunn and Happy Hearts and Paws LLC are not medical professionals, veterinarians, attorneys, accountants or other licensed providers. Any information or advice given by Melanie Dunn or through products and services provided by Melanie Dunn and Happy Hearts and Paws LLC is not to be used in place of any medical, veterinary, legal, tax, financial or other advice or diagnosis from qualified and licensed professionals in those fields. All services, products, readings, and consultations provided by Melanie Dunn and Happy Hearts and Paws LLC are for entertainment and spiritual purposes only, and do not in any way constitute medical, legal, tax, financial or other professional advice of any kind. No guarantees are implied or stated by Melanie Dunn or Happy Hearts and Paws LLC. Clients must be 18 years or older to book, receive and/or purchase a session, product or service from Melanie Dunn or Happy Hearts and Paws LLC. Clients are encouraged to please seek the advice of a trained Medical Doctor and/or Veterinarian about any health concerns. ALL sessions, products, and services content from Melanie Dunn and Happy Hearts and Paws LLC are subject to the client's interpretation.

Results from services, products, readings and consultations depend on your own interpretation and are not guaranteed. Melanie Dunn and Happy Hearts and Paws LLC make no warranties about results.

Melanie Dunn and Happy Hearts and Paws LLC expressly disclaim any and all liability or responsibility for any damages arising out of any use of or reliance on this Site, information provided, or any third-party websites linked to from this Site, or as a result of any reading, appointment, product, service or other engagement with Melanie Dunn or Happy Hearts and Paws LLC, or any persons or events related thereto, and/or any actions or decisions that you may make as a result, including without limitation, actual, incidental, consequential, punitive, special, exemplary or other damages.

9. Severability

If any provision of this Agreement is found to be invalid, unenforceable, or void, the remaining provisions shall remain in full force and effect.

10. Force Majeure

Neither Happy Hearts and Paws LLC nor Melanie Dunn shall be liable for any delay or failure to perform resulting from causes outside their reasonable control, including but not limited to natural disasters, acts of terrorism, or government actions.

11. Modifications

We reserve the right to update, modify, or change this Agreement, the Site, services, or products at any time without prior notice. Your continued use of this Site, services, or products constitutes your acceptance of any such updates, modifications, or changes.